概述
Intelligent multi-channel communication system in your company.
Take care of the convenience of your customers, organize and supervise communication processes in all channels.
- Integrate communication channels
- Improve the quality of communication
- Improve your service
- Take advantage of additional opportunities
- Manage the system by yourself
- Ensure data security
- Control your employees
- Plan and forecast the effects
Focus Contact Center has a fully integrated network phone working on the basis of WebRTC technology. It does not require downloading or installing additional software - it is enough to add an extension to the browser. You do not need to engage the IT department to configure the network or workstation. Focus Webphone is automatically configured and immediately ready to work. With SSL/TLS, your conversations are 100% safe.
特性
webRTC
Inbound and outbound call handling
Autoconfiguration
Call transfer
Call Consultation
Call history
User status
Call redirection
系统要求
适用平台:电脑
操作系统:Windows 10 版本 17763.0 或更高版本
键盘:集成键盘
鼠标:集成鼠标
内存:2 GB
处理器:2 cores, 2 GHz each
图形处理器:n/d
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