This extension no longer uses Google Analytics. This extension automatically works in the Zendesk Views pages for accounts in most languages supported by Zendesk. - Identifies tickets that have a Priority. - Highlights tickets with Urgent priority as red. - Highlights tickets with High priority as orange. - Highlights tickets with Normal priority as yellow. - Highlights tickets with Low priority as green. - User can choose what priorities to highlight in the options page or the extension icon.