Allows for the quick access to Service-Now tickets through a quick reference on the Address Bar (Typing 'sn' on the Address Bar followed by a space) or through a context menu when selecting text on a site. This allows you to get into a RFC, INC or other ticket quickly without having to manually navigate through your Service-Now site. Recognized Ticket Prefixes: * RFC - Change Request * INC - Incident * CTASK - Change Task * REQ - SC Request * TASK - SC Task * RITM - SC Request Item * KB - Knowledge Base Item * PRB - Problem Anything that does not match one of these prefixes will automatically be placed into the Service-Now text search interface to try and find any matches. Once you have installed this application you will need to configure your Service-Now hostname for accessing your interface. (EG company.service-now.com) This can be configured under 'Extensions' by clicking the 'Options' button for the Service-Now Lookup Extension.