Automatically route Zendesk downloads into separate folders! The Zendesk Download Router allows you to specify how you want to route your Zendesk attachment downloads. You can set a custom path based on the incoming ticket ID, ticket title or ticket organization name. Other features include: ✓ Easily open previously downloaded files when viewing a ticket by clicking on the extension icon (via the extension icon and a keyboard shortcut) ✓ Download all attachments at once in the current ticket (via the ticket dropdown or via a keyboard shortcut) ✓ Download all attachments at once for each ticket comment